Terms and refund policy

Written in plain English on purpose. If something here is unclear, ask before you pay and we will rewrite it.

Last updated August 2026 · Bad Flows · david@badflows.com

What you are buying

One pre-sell page, built once, for a one time fee of $997 USD. A pre-sell page is a long-form advertorial that sits between your ad and your product page. It is not a redesign of your website.

Separately, and only if you choose it, ongoing page management at $249 USD per month. Management is never bundled into the build. You add it deliberately or not at all.

Every build includes the customer research, the copy, the design and build, the imagery, deployment on a domain in your name, and two rounds of testing after it has taken real traffic.

What we need from you, and when the clock starts

Delivery is 48 hours, and the clock starts when we have all three of these, not when you pay:

If you hand those over at checkout, the clock starts at checkout. If it takes you four days to send the ad, delivery is 48 hours from the fourth day. We will tell you in your build thread the moment the clock starts.

The guarantee, stated exactly

Send the page 2,000 visitors. If it has not beaten the product page you run now, we rebuild it on a different angle at no charge.

How "beaten" is measured: purchases per visitor on the new page versus purchases per visitor on your product page, over the same window, on comparable traffic. You read both numbers in your own dashboard. We are not asking you to take our word for anything.

What 2,000 is and is not. It is a number you can check yourself and it is enough to see which way a page is going. It is not statistical significance, and we are not going to pretend it is. Proving a small lift to a statistician's standard takes tens of thousands of visitors, which is more traffic than this offer can reasonably ask of you.

The remedy is a rebuild, not cash. One free rebuild on a different angle per page purchased. It carries the same 48 hour turnaround and the same guarantee does not stack onto the rebuild.

If the second angle does not move it either, we will tell you plainly that the problem is the offer or the price rather than the page, and we will not sell you a third one.

Refunds

Monthly management, if you take it

$249 per month. Each month you get one test round on the headline, lead and hero, a written read of what moved and what we are trying next, copy updates as your offer changes, hosting kept fast, and first call on the next month's build slots.

Cancel any time, in one email, with no notice period and no minimum term. Billing stops at the end of the current month and you are not charged again. There are no cancellation fees and nothing is clawed back.

Because it is billed monthly in advance for work delivered that month, part months are not refunded. If we have not done the month's work by the time you cancel, say so and we will refund that month in full.

Management does not include running your ad account, building new pages, or work on pages we did not build. New pages are separate builds at the normal price.

What is not included

Ownership and hosting

The page, the copy, the design and the imagery are yours outright from the day it ships. The domain is registered in your name. There is no license on the build and nothing about the build to cancel. If you take management and later cancel it, nothing is removed and nothing stops working.

We host the page at no extra cost for the first twelve months. At any point, on request, we hand you the complete source files to host wherever you like. If you stop working with us, you keep everything.

Claims, compliance and your product

You are responsible for the accuracy of what you tell us about your product, and for whether your claims are permitted in your market. We write from the facts you give us and from your own published material.

We work mostly in health and supplements, so we will flag anything that looks like it will get an ad rejected or a letter written. That is a courtesy and a professional read, and it is not legal or regulatory advice. If a claim matters to your business, have a lawyer look at it.

Confidentiality and publishing results

Everything you send us stays private. We do not share your ad account, your numbers or your product plans with anyone.

At checkout there is an optional question asking whether we may publish your before and after numbers with your brand name withheld. It is genuinely optional, saying no changes nothing about your build or your price, and if you say nothing at all the answer is no. If you say yes and later change your mind, email us and we will take it down.

Capacity

We take a small, fixed number of builds each month, and the live count is on the pricing section of the homepage. When a month is full, checkout closes rather than quietly overselling. That is the only way the 48 hours stays a real promise instead of a slogan.

Fair use of our time

Your build thread goes straight to the person building your page and they answer it themselves. Unlimited revisions are not part of this, and neither is design by committee. Research decides the copy. If you want a page where you approve every sentence, we are the wrong fit and we would rather tell you that up front than take your money.

Governing terms

These terms are between you and Bad Flows. Payments are processed by Stripe and are subject to Stripe's own terms. Nothing here limits any right you have under consumer law where you live.

Questions about any of this go to david@badflows.com and get an answer from a person.